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1Call us to place your order and fix a buying or selling price
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2After placing your order over the phone, you will receive an email inviting you to login to your customer area to confirm your order
 
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3If you are not yet a customer, we will invite you to fill in your personal information first
 
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4Once you have accepted your order, you will be asked to make the payment or deliver your gold on time within the agreed timing
 
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5In case of purchase: Upon receipt of funds, you will receive an email inviting you to contact us in order to plan the pickup of your purchase
 
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5In case of sale: You are invited to deliver your gold on time
 
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6You will have access to the evolution and history of your orders in your customer area